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Notation based on the Specified Commercial Transactions Law
Distributor: CFCL Inc.
Representative: Yusuke Takahashi
Location: 17-9, Moto-Yoyogi-cho, Shibuya-ku, Tokyo 151-0062
Phone number: Please contact us by e-mail.
E-mail address: support@cfcl.jp
Selling price
Display for each product
The selling price includes consumption tax.
Shipping is not included
Fees required other than the product price:
[If the delivery destination is in Japan]
Delivery fee If the purchase amount is 20,000 yen or less, it will be 1,000 yen nationwide (Okinawa prefecture and remote islands will be paid separately)
For more details, please check FAQ.
[If the delivery destination is outside Japan]
Delivery fee If the purchase amount is 20,000 yen or less, it will be 1,000 yen
For more details, please check FAQ.
Various taxes such as customs duties, customs fees, etc.
Shipping time
Only if the delivery destination is in Japan, the product will be shipped in 1-3 business days after order confirmation.
*Please note that 10 days may pass until shipment after the order acceptance is completed during New Year holidays.
*There is a case that it takes time to ship due to reasons such as product shortage, concentration of orders, etc.
*We do not ship on closed days (Saturdays, Sundays, National Holidays and New Year holidays).
*Please note that the Company may be closed without prior notice.
*If we are unable to deliver the product, customer support will contact you.
Delivery region
If the delivery destination is in Japan, we accept nationwide delivery, but there are areas that cannot be accepted exceptionally, so for more details, please Contact Us.
If the destination is overseas, EMS (Asia, Oceania (excluding Australia), Europe, the United States) and FedEx (North America (excluding the United States), South America, Africa, Australia) can be shipped to the affected shipping areas, but some regions may not be accepted exceptionally, so for more information, please Contact Us. In addition, due to the new coronavirus, delivery to some countries and regions has been suspended. Please note that delivery to the relevant country/region will be canceled.
Payment method
Various credit cards (Visa, MasterCard, JCB, American Express)
PayPal
Payment time and method
It depends on the closing date of your credit card and the contract details. Please check with your card company.
Cancellation / return, etc.
[Cancellation / Change]
We apologize for the inconvenience, but you cannot cancel or change your order once it has been completed.
[Return / Exchange]
Items purchased from this online store can be returned according to the return method within 7 days of arrival, provided that the conditions set by us are met (such as when the item tag or label is not separated). It is possible (returns due to customer convenience).
We accept returns within 14 days from the date of arrival of the product only if the quality of the product does not conform to the contract contents (damage, stain, etc.) or if the product is different from the ordered one (our convenience) Returns by).
In this case as well, please return the product according to the return method specified by us.
For more information, please check FAQ.
Return method
If you wish to return the product, please be sure to contact customer support (support@cfcl.jp) in advance and return it to us.
In addition, the cost of return (including customs duties and customs fees in the case of outside Japan) shall be borne by the customer in the case of returns due to customer's convenience, and shall be borne by us in the case of returns due to our convenience.
About refund
If you use a credit card, we will process the refund through the credit card company after the returned product arrives.
For more details, please check FAQ.
Contact Information
Customer support: support@cfcl.jp
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